Warranty - Siding

Crane

 

 

 

Cedar Discovery

 

 

  • If the products are defective, we will repair or replace them.
  • The products are covered for as long as you live and continue to own the home.
  • If you sell your home, the new owner is covered for 50 years from the date of original installation.
  • 7-year fade protection.

Siding and Accessories

Mastic Cedar Discovery™ Siding and Accessories (the "Products") are manufactured by Alcoa Building Products, Inc., in accordance with high standards and tight quality controls. The Products will not rust or corrode because they are made of rigid polypropylene, and they will not flake or peel because there is no paint to flake or peel.

What Does This Warranty Cover?

Lifetime Limited Warranty. Mastic warrants to you, the owner of the property at the time the Products were installed, that the Products are free from defects in material and workmanship in the course of manufacture if installed according to our specifications.

Limited Fade Warranty. Mastic also warrants to you that for a limited period specified below, the Products will not excessively fade. "Excessive Fading" is more than "normal fading" (see below) which is in excess of a Delta E of 4 Hunter units, as determined by Mastic.

Limited Hail Damage Warranty. Mastic also provides you with a limited hail damage warranty, more fully outlined below. This Warranty is limited to the terms and conditions, exclusions and limitations, requirements and legal rights stated in this Warranty.

How Long Does the Coverage Last?

Lifetime Limited Warranty. If you are an individual, this Lifetime Limited Warranty lasts for the life of the property on which the Products were originally applied ("Property") for as long as you own the Property. If you are not an individual (e.g., you are a corporation, condominium, cooperative housing arrangement, unincorporated association, school, church, government or public entity, etc.), the warranty period will be 50 years from the date of original installation of the Products on the Property, prorated as outlined in the Warranty Coverage Schedule below. This lifetime limited warranty may be transferred with the Property. However, upon the transfer, the warranty period will be no more than 50 years from the date of original installation of the Products on the Property, prorated in accordance with the Warranty Coverage Schedule below.

Limited Fade Warranty. Mastic's excessive fade warranty is for seven (7) years from the date of the original installation of the Products on the Property, even if the warranty is transferred with the Property.

Limited Hail Damage Warranty. Mastic's hail damage warranty will last as long as Mastic's Lifetime Limited Warranty lasts, and upon transfer with the Property, shall continue based upon the coverage terms for Mastic's Lifetime Limited Warranty.

What Will We do?

You must notify us in accordance with the notice requirements outlined below, and we must validate the complaint. Upon the notification and validation, we will undertake the following:

Lifetime Limited Warranty. At our sole option, we will either repair, replace, refinish or refund to you the value of the Products found to be defective (or prorated if this warranty is transferred). Our obligations under this Warranty will in no event exceed the purchase price of the originally installed Products found to be defective and the cost of the labor involved in the original installation of such defective Products. Any additional costs and expenses beyond these amounts are your sole responsibility.

Limited Fade Warranty. At our sole option, we will either repair, replace, refinish or refund to you the value of the Products found to be defective (or prorated if this warranty is transferred). Our obligations under this Warranty will in no event exceed the purchase price of the originally installed Products found to be defective and the cost of the labor involved in the original installation of such defective Products. Any additional costs and expenses beyond these amounts are your sole responsibility.

Limited Hail Damage Warranty. It is your responsibility to pursue the cost of repair or replacement of damaged material through your homeowner's insurance or all other applicable insurance coverage. After you exhaust such coverage, if you have any Product cost that you have incurred in the purchase of the Product that is necessary to replace the Product on your Property which was damaged by hail, and these costs are in excess of your total insurance coverage (excluding your insurance deductible), we will reimburse you for that difference, up to the cost of replacement Product for the damaged Product. Any additional costs and expense beyond these amounts are your responsibility. We will have no responsibility for any costs associated with the labor required to remove, replace or install any Product.

In the event of repair, replacement or refinishing under this Warranty, the Warranty applicable to the replacement material or to the repaired or refinished Products will extend only for the time remaining under the original Warranty.

Other Limitations

  1. This Warranty covers only genuine Mastic Cedar Discovery Siding and Accessories. It is your responsibility to verify that the siding, soffit and accessories installed are our Products.
  2. Due to normal weathering, replacement Products may differ in gloss and color from Products originally installed on the Property.
  3. We reserve the right to discontinue or change any design or color of any of our products at any time and without notice or liability. If, for any reason, Products of the type originally installed are no longer available from us at the time you make a warranty claim, we may substitute another product determined by us to be of comparable quality and price.
  4. There are no warranties on this Product other than as set forth in this Warranty. We are not liable to you for a breach of any other written or oral express warranties, such as those, if any, given to you by dealers, contractors, applicators, or distributors of the Products.
  5. WE EXCLUDE AND ARE NOT RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF ANY BREACH OF THIS EXPRESSED WARRANTY AS IT RELATES TO OUR PRODUCTS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SUCH DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
    THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
  6. WE ARE NOT LIABLE FOR ANY CONSEQUENTIAL DAMAGES OR INCIDENTAL DAMAGES associated with any breach of any express, written, oral or implied warranty on the Products. Your EXCLUSIVE REMEDY for any breach of warranty is as set forth in this Warranty.
  7. This Warranty gives you specific legal rights. You may also have other rights which vary from state to state. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

 

Warranty Coverage Schedule

Number of Years from Date of Original Installation to Date of Claim Percentage of Purchase Price of Originally Installed Products Found to Be Defective for Which Alcoa Building Products, Inc. Will Be Responsible
 
During the original purchaser's Ownership of the Property 100%
 
Subsequent owners and others covered by a 50-year prorated warranty:
 
0-5 100%
more than 5 but less than 7 90%
more than 7 but less than 8 80%
more than 8 but less than 9 70%
more than 9 but less than 10 60%
more than 10 but less than 11 50%
more than 11 but less than 12 40%
more than 12 but less than 13 30%
more than 13 but less than 14 20%
more than 14 but less than 50 10%


CARE AND MAINTENANCE

Mastic Cedar Discovery siding is one of the most durable building products materials available today for residential applications. In most cases, normal rainfall is sufficient to keep it clean. But if your Mastic Cedar Discovery siding and Accessories should need cleaning, the following procedures are recommended. Particular attention should be given to areas under eaves, porches, awnings, and other overhangs that have limited exposure to the natural washing effect of rainfall.

1. Moderate Atmospheric Dirt – An occasional washing with clear water using a garden hose and soft-bristled brush is recommended (a long-handled, car-washing brush is ideal for this purpose).

2. Heavy Industrial Atmospheric Dirt – Wash in the manner indicated above, but use the following solution:

  • a. 1/3 cup detergent (Tide®, for example)

    b. 2/3 cup trisodium phosphate (Soilax®, for example)

    c. 1 gallon water

  • 3. Mildew Accumulation – Mildew can collect on surfaces of all types of building products and is often evident on surfaces that have not been properly cared for and maintained. Normally, mildew will appear as black spots. Mildew is easy to remove by using the basic cleaning solution above with the addition of sodium hypochlorite as follows:

  • a. 1/3 cup detergent (Tide®, for example)

    b. 2/3 cup trisodium phosphate (Soilax®, for example)

    c. 1 quart sodium hypochlorite 5% solution (Clorox®, for example)

    d. 3 quarts water

  • 4. Caulking Compounds, Tar and Similar Substances – Use mineral spirits in reasonable amounts and apply directly to the foreign substance. Immediately after cleaning, rinse the area thoroughly with water.

    CAUTION: Do not exceed the recommended concentrations of cleaners. To do so can cause damage to the products' surface. Avoid skin and eye contact with the solution, and in all cases follow manufacturer's instructions for the use of cleaning compounds and solutions. Avoid use of abrasive-type cleaners and strong solvents. Test any cleaner on an inconspicuous area before applying to major areas. To minimize streaking, always clean from the bottom to the top and follow with a rinsing of clear water. Excessive scrubbing is unnecessary, can be harmful to the products, and may cause undesirable glossy areas over the finish.

    IMPORTANT: Fire Safety Information

    Exterior polymar building materials require little maintenance for many years. Nevertheless, common sense dictates that builders and suppliers of polymar products store, handle and install polymar materials in a manner that avoids damage to the product and/or structure. Owners and Installers should take a few simple steps to protect polymar building materials from fire.

    To the Home and Building Owner

    Rigid polypropylene siding is made from organic material and will melt or burn when exposed to a significant source of flame or heat. Building owners, occupants and outside maintenance personnel should always take normal precautions to keep sources of fire, such as barbecues, and combustible materials, such as dry leaves, mulch and trash away from rigid polypropylene siding.


    on Mastic brand Products will last as long as Mastic’s Lifetime Limited Warranty lasts, and upon transfer with the Property, shall continue based upon the coverage terms for the Mastic brand Lifetime Limited Warranty.

    Whaail, and these costs are in excess of your total insurance coverage (ger available from us at the time you make a warranty claim, we may substU.


    CARE AND MAINTENANCE

    Mastic Vinyl Siding is one of the most durable building products materials available today for residential applications. In most cases, normal rainfall is sufficient to keep it clean. But if your Mastic Vinyl Siding should need cleaning, we recommend the following procedures. Particular attention should be given to areas under eaves, porches, awnings, and other overmation
    Exterior vinyl building materials require little maintenance for many years. Nevertheless, common sense dictates that builders and suppliers of vinyl products store, handle and install vinyl